ABOUT

About Us


OUR STORY

We started off as resellers like you, and struggled with the many things you probably struggle with. We could have just continued working with what we have, and remained frustrated and disappointed. Instead, we worked with the best programmers and software developers in the country to create an answer. And now that we have perfected it, we’re ready to share it with you.



OUR VISION

The way we see it, fast, good quality service is of utmost importance. Today’s technology, although powerful, can lack speed, and simple user-friendly features. We have created a way for the every-day user to be able to interact with the tech giants of the world. Having a strong, efficient platform to do so, is our way of revolutionizing the tech world.



OUR TECHNOLOGY

TELTIK Technology brings you all the tools you need to efficiently run your AT&T or T-Mobile reseller platform and online website. This will allow your company to focus on sales, and growth. The customer service portal and all its abilities, coupled with our innovative data scraping technology, create a recipe for success.


Primary Objective:

Identify and onboard well-suited companies best positioned to add value to their current product or service offering by bundling in T-Mobile B2B services and solutions. Long term success is accomplished by leveraging our wide network and experience while offering complete WLM (Wireless Lifecycle Management). This is realized by offering tools and resources such as our turn-key mobility platform, making API’s available for resellers to place and track orders, activation credit tracking, manage online sales and presence, white labeled 24×7 customer service and assistance with understanding/optimizing the T-Mobile monthly bill. In addition, our business office is available to assist with market and pricing strategy coupled with trained support agents on call 24×7 to assist resellers with questions and enterprise support.

Why Brite:

Many of our staff, including our IT development team, have years of experience working with the T-Mobile and AT&T network. In addition, Brite Wireless currently serves diverse spaces such as GPS tracking, automation, data management and telephony. Leveraging our knowledge and experience best positions us to onboard, educate, service and guide potential and current T-Mobile resellers to success. This includes market strategy, pricing and solution application development.

Pain Point

Another major issue and point of contention with Master dealers is tracking commissions and end of month reconciliation reporting, as it remains such a highly manual process for most master dealers leading to a poor experience for re-sellers and many billing disputes.

Our platform will enable each re-seller to have their own account portal with the ability to place new orders, track commissions etc. In addition, we will give them access to our API’s so that re-sellers could easily connect and place their orders in addition to online submissions. This would create an environment of reduced errors and a faster, more fluid experience etc.

Win-Win opportunity:

The education and management of our partners accounts has a proven trend of significantly lowering the common billing errors thereby reducing the management load on T-Mobile and its representatives. We also watch to ensure that proper SOC codes and permission are in place as well as assist our partners with optimizing their offerings to maximize sales, profits and accountability.

This is accomplished by:

  • Reaching out to companies in and out of our network who fit the “bill” to resell T-Mobile wireless solutions in the B2B space like IT, Iot and data management companies as well as recruit current re-sellers for other networks.
  • Work hand-in-hand with the partner to identify their niche offering and how to best leverage their existing network and add value to their service by offering wireless solutions that best fit the goals of this channel and their clientele.
  • Offering a full education of current T-Mobile solutions and plans and identifying revenue opportunities.
  • Offer the BRITE WIRELESS platform which handles everything from sales, billing, activations, fulfillment, BAN management and more. This affords the reseller complete control and visibility of their wireless phones, routers, and other connected plans.
  • Create a seamless enablement on-boarding process for new resellers
  • Offer current re-sellers the opportunity to optimize and automate their current offerings
  • Lastly, offer 24 x 7 white-labeled customer service help-desk for resellers and their clientele.

Our Network:

With our platform currently serving as the backbone and primary interface B2B businesses and resellers throughout the country including AT&T, we intend to leverage our extensive network to identify and onboard those whose business models best fit this channel.

Platform:

The end-to-end automation platform built on our technology and experience will save companies and their employees significant amounts of time and money. Through BAN optimization and automation, we will significantly cut down the number of manual steps for activation, porting, data management, client billing, payment processing etc. all the while offering their clients a faster and better optimized experience.

Brite Wireless brings businesses all the tools needed to efficiently run a mobility reseller and. This will allow companies to focus on sales and growth. The customer service portal and all its functionality, coupled with our innovative data integration technologies, create a recipe for success.

The way we see it, fast, good quality service is of utmost importance. Today’s technology, although powerful, can lack speed, API’s and simple user-friendly features. We have created a way for the every-day reseller to be able to interact with the tech giants of the world. Having a strong, efficient platform to do so, is our way of revolutionizing the wireless space.

We started off as re-sellers and struggled with the many things a typical reseller partner probably struggles with. We could have just continued working with what we have, and remained frustrated and disappointed. Instead, we worked with some of the best programmers and software developers in the country to create an answer. And now that we have perfected it, we’re ready to share it with the industry.

Featured Platform capabilities:

  • Order to Activation in minutes
  • 24 x 7 white-labeled customer service via Phone, Chat & Support tickets
  • Client facing billing and account management interface
  • Carrier end of month billing reconciliation
  • Executive access to knowledgeable carrier experts to assist with BAN management and cost saving measures
  • SOC code management to ensure permissions are in place to protect against over-billing and offer fluid experience to your clients
  • Data usage tracking and management
  • Client portal handles all billing, payments, invoicing, plan management and more.
  • Porting tracking and handling
  • Line inventory and tracking
  • Daily un-billed usage tracking for each line with auto flags and reporting

And much more.

Social Media
We will make your online presence shine through social media.
We enable you to come alive through Facebook, Twitter, LinkedIn, and Google+ and much more!
Customer Support
With our customer support products we make sure your clients are never left hanging out to dry. All callers are dealt with professionalism.
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